Terms & Conditions

The tour is organised by independent tour operator, paisley craft trails Our Tour begins when we pick you up from the airport/meet at the start point hotel (dependent on location) and finishes when we drop you back to the airport at the end of the trip.

FLIGHT DELAYS

Responsibility cannot be accepted for such things as flight delays or lost luggage, once air tickets are booked the airlines conditions apply.

EXTRA BAGGAGE FEES

Extra baggage fees. During domestic flights the baggage allowance is limited to 15 kg in most of the flights. If you have excess baggage to this limit then you need to pay directly to the airline while boarding or before.

TRAVEL INSURANCE

you must provide your travel insurance policy number and the insurance company’s 24 hour emergency contact number when finalising your trip payments; you will not be able to join the trip without these details.

If you have travel insurance connected to your credit card or bank account, please ensure you have details of the participating insurer, the insurance policy number and emergency contact number with you rather than the bank’s name and credit card details.

PROPERTY DAMAGE

the paisley craft trails assumes no responsibility for the loss or damage to property or baggage or for any injury, illness or death or for any damages or claims however caused arising directly or indirectly from accidents, loss or damage to person or property, delays, transport failure, strikes, wars, terrorism, and uprisings, acts of God or pandemics over which paisley craft trails has no control. You need Comprehensive Travel Insurance.

ABIDE RULES OF LAW OF THE COUNTRY

You are expected to comply with the laws and regulations of the country you are visiting. Each country has its own set of laws governing what is considered legal and illegal behaviour, and you are solely responsible for adhering to them. We strongly advise against engaging in any activities that violate the law, as doing so may subject you to legal consequences such as imprisonment or penalties. This includes actions like shoplifting or possessing illegal goods.
Paisley craft trails shall not be liable for any damages, claims, arising out of your acts, behaviour due to above issues .nor we shall be able to assist you in any way in such cases.

COVID

The safety and well-being of our travellers, tour guides, suppliers, artisans, and the people we visit remain our highest priority as we travel. As such, ALL travellers must be fully vaccinated against Covid-19 and carry certified evidence of their full vaccination (i.e. an international Covid-19 vaccination certificate) with them always. Before departure, you will be asked to provide proof of your full vaccination status to join the tour. This policy is in addition to any specific testing or vaccination requirements for entry or exits to a destination or required by your airline.

REFUNDS AND CANCELLATIONS

If you need to cancel your booking after you have made a deposit prior to the date of final payment (4 weeks before the commencement of the tour) an administration fee of $500 will be withheld and dependent on what has already been paid out for flights rooms etc., if we can’t get it refunded, perhaps more.

If you need to cancel after the full payment date 50% or $500, whichever is greater, will be non-refundable- again dependent on what we can get refunded.

Costing for the trip is based upon the number present, so if for any reason, you need to cancel your booking please pass this information along immediately.

If it is possible to fill the spot (often not easy) a refund of the balance can be made- please check out travel insurance to cover these circumstances.

Please consider your schedule carefully before booking -as we are a small group and numbers are important.

Refunds cannot be made for parts of the itinerary participants choose not to participate in or for changes to the published itinerary due to circumstances beyond our control. The trip has been carefully planned but on occasions, delays may occur and alternative arrangements need to be made in individual circumstances

if paisley craft trails cancels a tour then you will receive a COMPLETE refund of money received.